Shipping & Returns Policy

SHIPPING

Shipping in the United States? Shipping is FREE for you if: 

a) You make a rewards account (click the button in the bottom right of our homepage) 

b) Your order is $50+ or more

If you don't want to do either of those, we will add a small shipping fee to your order at checkout!

Shipping to Canada? 

Free shipping to Canada on orders over $150. 

Orders ship from our warehouse in 3-4 business days. 

Once orders leave our warehouse, we are not responsible for lost or stolen packages. Please contact the carrier directly. 

*Please note that there will be a delay in shipment if you use PayPal eCheck at checkout. It takes PayPal 3-5 days to process a PayPal eCheck and we can't fulfill the order until the payment clears. Your order will be fulfilled as soon as payment clears. 

Refused, insufficient address, or undeliverable packages will be charged $5 shipping in order to have your order re-sent.

 

HOLIDAY RETURN POLICY - HALLOWEEN

No returns/exchanges past October 1st for Halloween collections. All sales final after this date.

 

LABOR DAY SALE RETURN POLICY

All sale orders placed September 2, 2021 through September 9, 2021:

All sales are final, no returns or exchanges.  No promo codes apply!

 

REGULAR RETURNS & EXCHANGES

We offer free domestic returns and exchanges within 30 days from the original order date*, as long as the item is in original condition (unwashed/unworn), with the tags still attached, and in original packaging. 

Exchanges valid only for other prints available at the time of original purchase.

Optional paid priority is not refunded. 

Click here to start a return

Please contact help@littlebumbums.com if you need additional assistance.

Returns are processed within 3-5 business days from arrival to Little Bum Bums.

*All Sale items are final sale.

*International returns: customer is responsible for return fees.

 

DAMAGES OR DEFECTIVE ITEMS

You must notify us of damaged or defective items within 30 days of receipt to qualify for replacement. Please email help@littlebumbums.com with your order number and photos of the defect and we are happy to help!

 

 

ORDERS BOUGHT USING A DISCOUNT CODE 

*Items purchased under a Buy One Get One (or buy two get two, etc..) type of promotion are eligible ONLY for exchanges (not returns). Exchanges for equivalent items are available if the item is new, unworn/undamaged, and with tags attached. Otherwise will be refunded at the promotion value.

*Promotions valid for specified day only. No price adjustments allowed.

 

WHEN WILL MY RETURN/EXCHANGE BE PROCESSED?

Returns/exchanges will be processed within 3-5 business days.

Returns/exchanges must be received by Little Bum Bums within 2 weeks of receiving a return label.

Exchanges are subject to availability upon receipt of the returned item. 

 

TAXES & DUTIES

Customers are responsible for all taxes and duties that may apply on the order. We are not responsible for any such taxes or duties or delays caused by customs.